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Privacy Policy

Welcome

By accessing or using our Platform, you consent to the practices described in this policy.

Eligibility

To use JacinthForge, you must be at least 18 years old or have the consent of a legal guardian. By using our Platform, you confirm that you meet these requirements.

Information We Collect

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Gender
  • Date of Birth
  • Billing Information (e.g., card or bank details, handled via third-party processors)
  • Location (e.g., city, country)

Usage and Technical Data

  • IP Address
  • Browser type and version
  • Device type
  • Time spent on pages
  • Clickstream data
  • Cookies and session data

How We Use Your Information

  • Create and manage your account
  • Provide access to courses and services
  • Communicate updates, promotions, or support
  • Process payments securely
  • Improve the platform and user experience
  • Monitor usage and prevent fraud or misuse
  • Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tools to enhance functionality, remember user preferences, and track activity for analytics. You may disable cookies in your browser, but some features may not work properly.

How We Share Your Information

We do not sell your personal data. However, we may share your information with:

  • Trusted service providers (e.g., payment processors, analytics providers)
  • Instructors, where necessary, to facilitate course delivery
  • Legal authorities, if required by law, court order, to prevent the imminent commission of an offence, or to protect our rights.

Your Data Rights

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your data (subject to legal obligations)
  • Object to certain processing or withdraw consent
  • Export your data (data portability)

To exercise these rights, email us at

privacy@jacinthforge.com

Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and secure third-party services.

However, no system is 100% secure. Use the platform responsibly and keep your login details confidential.

Data Retention

We retain your data for as long as your account is active or as needed to provide services, for commercial promotions, comply with legal obligations, or resolve disputes.

Children's Privacy

JacinthForge is not intended for children under 13. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, please contact us for immediate removal.

Third-Party Links

Our site may contain links to external platforms. We are not responsible for the privacy practices or content of these third-party sites.

Policy Updates

We reserve the right to update this Privacy Policy from time to time. Significant changes will be communicated via email or our website.